Seeking customer input on changes to network tariffs in NSW

Ausgrid, Endeavour Energy and Essential Energy – the electricity distributor companies  that supply electricity to homes, businesses and community organisations in NSW (“the poles and wires”) – are asking people across the state about their views on what type of electricity tariffs electricity distributors will charge between 2017 – 2019.

Network tariffs charged by distributors make up about 40 per cent of the cost of electricity bills.

NSW electricity distributors must propose their 2017 – 2019 tariff structure statements to the Australian Energy Regulator in November this year.

The distributors have released an Issues Paper about their proposed tariffs.  See: Electricity tariff reform in NSW An invitation to comment

From the Issues Paper, it is obvious that customers want to keep their “inexpensive accumulation meters” and don’t want Time of Use (TOU) pricing (which require interval or smart meters).  For example, only 20 of Endeavour Energy’s 865,000 customers have opted so far for voluntary time of use tariffs!!

It’s in answers to the questions on TOU on Page 23 of the Issues Paper where people should raise their concerns about smart meters.

Written submissions close 9:00 am, Friday 30 October.

Information on how to submit your feedback can be found at the NSW Government website: Have your say

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9 Responses to Seeking customer input on changes to network tariffs in NSW

  1. I’m doing my own metering adn collecting hour by hour data.

    When I compare what we pay with single rate vs the various Time osf Use rates I could be on the Time Of Use rates work out much better in winter and about even in summer. Overall much cheaper.

    We would be requesting a change to Time of Use metering even with the cost of doing so.

    We had switched to monthly billing but the monthly billing systems available with a standard meter result in bill shock because they will only estimate the months in between. Even when we enter the readings for them. If the reading is too far off their esitmate then they ignorer it and use the estimate. So next actual reading they bill for all the electricity they refused to bill for on the months mid reading cycle.

    So I am here because I am searching the net to see when we are getting smart meters because we actually want one so we can reduce our bill by having TOU rates and reduce our bill shock by having accurate billing.

    That may not be wwhat you want to hear – but it’s true.

    I am no fan of the electricity companies and I don’t like privatisation and want something done about the prices. But for now the quickest way for us to save money is TOU billing. I’m just trying to avoid paying for a meter change over especially when smart metering is about to happen.

    Meanwhile everyone who can should go solar and get storage. That’s the only way I can see to break the monopoly that exists.

    • Anonymous says:

      I think in the future people like you will be held accountable if the radiation emitted causes problems for anyone else. Also the radiation seeping into others homes is a form of trespassing. Save all the money you can because you will need to, I think very soon what will happen is people like you will be held accountable for any health problems or harm that is caused by a device that you agreed to have on your home.
      It’s unlawful to interfere with another enjoyment of their property, but if your neighbours don’t mind then go ahead.
      YOU STATED THAT YOU ARE HERE TO SEARCH FOR INFORMATION, WHY NOT JUST PHONE THE DISTRIBUTOR FOR YOUR AREA? Not everyone can get solar for many reasons. Always money, that’s what caused this problem in the first place, GREED.

    • sdjm says:

      So Richard, you haven’t thought about the possibility your family could also become sick from the installation of a smart meter? Worth saving money for is it?… Be careful what you wish for in that case because smart meters have ruined lots of lives here in Victoria. Once on your home those bastards will not remove it, they cause all sorts of health issues and that is no lie!

    • A pox on TOU says:

      Good for you, Richard, if you reckon Time of Use pricing will work in your circumstances. However, for many of us, it has been an unmitigated disaster.

      We were forced onto TOU in 2010 when we got solar. (Luckily, although we lost our old analogue meter and had to go on to a digital meter, our meter isn’t “smart” enough to irradiate us or our neighbours with microwaves). Nobody bothered telling us that, in return for being paid to feed electricity into the grid, our rates between 7 am to 11 pm Monday to Friday would jump. Sort of like giving with one hand and taking with the other. And sure, the original feed-in tariffs were very generous. But we still reckon, over the life of the system, that we’ll be lucky to break even; reason being, we’ve had a whole swag of associated costs that hadn’t been factored in.

      Like, for a start, unexpected electrical work (which had nothing to do with the solar) that we were obliged to do to bring our property up to current standards; plus a small fortune spent to remedy the problems caused by the riot of radiofrequencies that our solar inverter set off, every time the sun shone; these caused health problems (for me) and equipment interference (for our neighbours).

      Not to mention, that, for us, TOU is an absolute pain in the backside. It’s meant turning our lives inside-out in order to try and consume electricity in the right time-slots. Unfortunately, these time-slots, as often as not, simply don’t agree with common-sense considerations (like, if it’s sunny and there’s a breeze, I’d actually prefer to do my laundry then, rather than having it draped around the house for days, in an effort to get it dry).

      Personally, I think TOU is a complete scam. Sort of like being locked into paying more (it’s pretty obvious that digital meters cost a lot more and have a fraction of the life of electro-mechanical meters …and guess who pays for them, you and me) in order to benefit a few people whose lifestyles match industry’s latest dictates. Not to mention, that for many people, TOU pricing is a slippery slope to wireless “smart” meters. Do you really want a meter that belches out electro-smog, polluting both your own home and your neighbours’ homes?

  2. Peter says:

    I suggest you bypass the distributors and make your complaints regarding tariffs to the Australian Energy Regulator. While not setting actual tariffs, the AER can put a cap on how much profit the distributors can make. I dare say they can also require the distributors to justify their claims. It is quite clear to me, that in the case of Victoria, there have been over 60,000 disconnections since the AMI rollout commenced, mainly because these customers can no longer afford this essential service! (EWOV annual report) so clearly the distributors are pricing themselves out of the market).

    Click to access AER%20-%20Consumer%20guide%20to%20Victorian%20electricity%20distribution%20pricing%20review%202016%20to%202020%20-%2009%20June%202015.pdf

  3. Rob Guy says:

    The distributors have promulgated an “Issues Paper” inviting people to comment, (accessed through the link). The only mention of “safety” is on page19 where safety is portrayed simply as a customer, not a supplier concern. We can see which way the wind is blowing here.
    And another thing; Open the link to the government website “Have your say” and ask why is the NSW government spending taxpayers’ money on market research in aid of 4 private commercial entities? I do hope this is not an attempt to subvert the SSMA role in publicising the risk to public health posed by smart meters.

  4. Anonymous says:

    To the SSMA team, do you know if the Queensland Government is intending to conduct a similar consultation exercise?

  5. Jeanette says:

    I feel like vomiting my guts out if ever I am required to have any dealing with the electricity distribution company for any legitimate reason. Customer Distributor relationship is totally untenable. It’s complete ZERO TRUST, ZERO TRUST, ZERO TRUST.
    How can there be when you know that you are dealing with the filth of the earth ?

  6. Paul says:

    They’ll charge as much as they bloody well can! Customers can only expect 4 things: CONTINUALLY HIGH ELECTRICITY RATES; NO CONSIDERATION; PLENTY OF SMART METERS AND UTTER CONTEMPT FROM THE DISTRIBUTORS. NSW Beware, learn from our experience here in Victoria.

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