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39 Responses to Contact us

  1. onemeremember says:

    Hi Everybody. I would like to share three things with you to empower you because it is all information you need and understand.
    1. https://www.youtube.com/watch?v=eAjX6Ap02dU Less than 3 minutes. Smart Meters effects on your blood.
    2. Smart Meters could be over-billing you by a whopping 582%
    3. Holding the CEO of these companies, the installer etc Liable in Commerce. Because this is what it is guys, commerce. Get your head around it and let’s take Stop Smart Meters Australia wide. ie more than it is now.

    Good luck.

  2. Cass says:

    I have had a smart meter installed by Powershop despite my express request not to install. They are now telling me I need to pay to have it removed/moved!!!

  3. Greg says:

    I have recently purchased an existing home in south- east Queensland and chosen Powerup as my supplier. I have a 5kW solar PV system on the roof and a digital read only electricity meter. Consequently my feed-in tarrif is only 10 cents per KWh. I have been told by Powerup that to have a net metering arrangement which allows me to use my own solar generated power during the day and thus avoid their 27.1 cents per kWh rate I have to install a smart meter. Is this correct? The meter installation will be free for me.

    • Disenchanted with solar says:

      Insist that you get a smart meter that does not have a communications module. I am on net metering (in a different State) and this is what I have. A meter reader comes and reads the meter using a probe. Otherwise your meter will be belching out microwaves 24/7.

      But beware, solar inverters can also be a problem, because of the dirty electricity they produce. Mine did this, affecting my health. It took a heap of filters to get rid of the dirty electricity. (But at least they worked for me, as in some homes the filters can cause other problems.)

    • http://www.svgazette.com.au/nbn-wireless-towers-what-are-the-risks/ NBN risks….Someone please post this and awaken the people of Australia.

  4. Greg Fuller-Turner says:

    Ok Question Time.

    What is actually wrong with SMART meters and why are you as an “organisation” against them?

    Greg

    • Let's Get Real about RF says:

      Hi Greg

      “Smart” meters are a great idea if you’re keen on upping the profits of power distributors, have $ to spare for higher bills (somebody has to pay for all the extra infrastructure with built-in obsolescence), don’t mind your washing machine etc dying (and perhaps the odd fire due to a ‘faulty’ smart meter, as happened to a neighbour) should you have a home with ‘older’ wiring and are comfortable with giving anonymous people the granular data to drill into your life. Oh, and to boot, it provides the opportunity for everyone to be irradiated with an extra dose of a Group 2B carcinogen, 24/7, whether or not they want to participate in the experiment.

      …perhaps you should start by reading the pages on this site if you really want an answer to your question. You could begin with ‘What are the Issues?’ on the right hand side. And don’t forget to read the actual stories that people have written, on ‘Share your Story’.

    • Robyn says:

      Hi team I totally agree that Smart Meters contaminate the environment and people. I have chronic MCS and it makes my life a misery. I live on Tamborine Mt and would certainly NOT object to a HUGE “STOP SMART METERS’ sign being spray painted on my water tank for anyone in the air to see. I would encourage others in my community to do the same. If anyone could give me a hand to do the painting plz let me know as the painting itself would cause an nasty chemical response in me.

  5. Zapped says:

    Greetings

    I’m a Victorian and would like to know how I can get rid of my smart metre.

    Are you able to point me to any resources? Is this possible at all?

    I would think mass applications to remove would be a viable next phase in the push to eradicate this menace.

    More mileage in helping those who have had these installed without consent than those lucky few remaining without them!

    Thank you
    Anita

  6. mrs boyd says:

    we had a smart metre installed some time ago.
    But it hasnt been turned on . now spa aus net are ringing to do so.
    my metre box is actually inside my house ..
    are we by law aloud to say no?

  7. Chris says:

    hi All,

    I just wanted to let you all know of something VERY DISTURBING that happened to us recently, We have had a “Smart Meter-capable” GAS meter installed on us !!!

    Out-of-the-blue we had a guy come around and knock on our door last week, my wife was home and he said “im just changing over your GAS meter…just letting you know i will be disconnecting the GAS for a while…” my wife said NO, its not okay, and he said “well im doing it anyway, i would have done it if you were not home im just letting you know im doing it , im not asking…”.

    Our gas meter is (unfortunately) out the front of our house, directly below our front bed-room window at ground level attached to our bedroom brick wall outside for all to see from the street.

    At this point my wife was calling me frantically at work to try and get a hold of me, by the time she did get a hold of me the guy had already done it. He was on his way off and she had me on the phone at the same time and was asking him whether it was a smart meter and for his name and he refused to give his name after being asked 3 times but was saying “its not a smart meter OK!!, you should have got a letter in the mail”…and just gave her a brochure with a generic phone number written on it and took off.

    2 days later, a letter arrived (conveniently late) saying that our gas meter was “due for upgrade”. Funnily enough not one other single gas meter in the whole estate has been changed, or was “due” for an upgrade and all the houses were built at the same time in the late 90s, with the same vintage meter. No other gas meter has been changed, just ours.

    So guess what….after i investigated, the new Gas meter is “Smart Meter capable”!!!!!!!!!

    Their evil plan is to run around and change over meters to these new ones that are “Smart Meter Capable” but not actually initially installing the smart meter add-on feature, which is an additional black box that is screwed on the front under the dials. So as everyone gets defensive and asks at the time of install, they are told “oh no, its not a Smart Meter” …but in reality it is, with a small black upgrade box that they can add AT ANY TIME IN THE FUTURE in just a few minutes on top of the meter when they feel like it, when you are NOT AROUND.

    What they installed was “Multinet GAS Model 750”. It has a “magnet” feature built in to the mechanical dials so that an electronic pulse can be read every 10 Litres, unlike our old one. That is the fine print that uncovers their evil plan. Here is a link for it:

    http://www.landisgyr.com/webfoo/wp-content/uploads/product-files/LG_APAC_Brochure_Gas_750.pdf

    As you can see, this time they have a 2-pronged approach, with the first being that we are told its just a “normal upgrade” and that it is still a mechanical meter, but it just so happens that the new meter is able to be upgraded easily to electronically count gas volume, and they can add the electronic component upgrade at any time.

    I had a local steel welder make me a complete galv steel mesh frame that completely envelopes my gas meter this week, with a swinging door that can be padlocked for access. And now the cage is bolted to my brick wall. It wasnt cheap to get made and its kinda ugly. But now they are going to have a little problem when they tip-toe around to install the “smart meter component” to my meter in the future.

    Please let everyone know, i can supply pics of the meter as well if you like! The covert preparation for smart meters on Gas has started!!!! Be on alert! We need to start a new campaign!

    Cheers.
    Chris

  8. M Craig says:

    Wow! Just received a bill from our provider and for only 18 days usage, as we moved out, the amount was $2658.33. I know for a fact the meter was manually read every time, as the padlock was always moved into a different position at time the suggested reading was noted on the account. If this is Powercor’s way of sticking it to people who choose to hold on to an analogue meter by under quoting the meter readings, than you have picked on wrong person this time. Thus I find it very strange as our annual usage increased everywhere and I have never had an issue until receiving the latest account. I will keep you posted.

  9. miss d says:

    I just found my home got smart meter! My husband always look after the bill so that I didnt know how much we spent each payment.recently my honey complaining about the bill going up, only two of us n one baby (dog) the bill seem over charge! A few days ago I had look the meter n found out it was smart meter!!!!! When we move in I didn’t think of smart meter! How can I get it removed!?

  10. John says:

    Hi,

    I just wondered if you would know what the latest news is in regards to smart meters getting installed in Queensland and if the plans will go ahead or not like in Victoria as we are contemplating to leave Tasmania and come to Queensland. Thanks 🙂

    John

  11. kate says:

    HI my name is Kate, I am a naturopathic doctor & I am the rather passionate speaker at the melbourne against chemtrail rally. I am tirelessly educating people about EMR’s & their effects in my clinical practice & in my private life. I founght hard to refuse a SMART meter & won & I am happy to say that coming home to my WiFi FREE & smart meter FREE home is a god send. Our next door neighbour also has kept the smart meter & WiFi away.
    The main reason for writing is that we are selling our beautiful home and the first thing I thought about was to let as many people know who are suffering from the effects of a smart meter.
    If you are in a position to buy & move, this can be an amazing opportunity to purchase a home that is not infected with these horrific radiations & intrusions into our private lives.

    If you are interested the house will be listed soon & is located in Bentleigh East.

  12. Peter says:

    To all who have suffered health problems after the installation of one of these surveillance and control devises, PLEASE register your complaints with ARPANSA at this link:

    http://www.arpansa.gov.au/radiationprotection/emr/index.cfm

    The more complaints they receive the more likely they are to actually do what they are supposed to do, PROTECT US!!!!!!!!!!!! They too have a DUTY OF CARE.

  13. I am looking to purchase a Coronet ED78s. I contacted norad4u in the u.s and they suggested I contact you, so here I am.
    Do you handle them and if so, how do I get one?

  14. Nenad Stanojevic says:

    Dear All, 23/3/2015

    My friend just called me to tell me that they have forcefully installed a smart meter on his property.
    They went past the padlock, ignored all the signs and there were numerous of them.
    Naturally he is very upset and would like some advice what to do. He is very concerned about the health of his little children.

    Kindest Regards
    Neno

  15. kylie hannan says:

    how do you get rid of these smartmeters i have had headaches and ringing in the ears and just unwell my son is 7 and is also getting bad headaches and my grandson is sick all the time since the smart meter has been put in cant cope anymore from kylie

  16. maree says:

    I believe the problem with these smart meters is they can be used for other purposes by others of greater knowledge. All they are is Evil. I have moved three places in less then a year thinking I will escape the pain somewhat at the next. Silly thinking I have found. I do the turning off of all electricity switches in the power box at night as suggested because I don’t trust the things. I also find I am woken in the early hours of the morning loud snapping (hitting) noises coming from the smart meter. I had Jemena come out and they repaired something on the smart meter which had been broken since it had been installed. Didn’t change anything, the meter is still making life hell living in a house.

  17. Tiberius Miller says:

    G’day
    Was reading an article in the paper today about smart meters and their side effects. Up till now i thought it was a load of rubbish about people having medical problems. As i said, up till now.
    It suddenly occurred to me that since my meter was installed about 8 or so months ago, was about the same time my sleep pattern changed. I never triggered on the connection. Ive always slept like a log, however about the time the meter was installed my sleep became more and more difficult as i started to wake 3 or 4 times a night, and now if i sleep in my bed, i wake every hour the end result being tired all day. I even had medical checks on my prostrate, heart and liver to ensure nothing was amiss but all tests were fine. To further prove that the meter is the cause, which by the way is on the outside of the wall that my bed is against, i started to sleep in the spare room, the couch and finally when i wake for maybe the third time at about 2am, i grab a doona and go sleep at furthest point from the meter which is on a couch outside on my patio at the rear of the house…and once asleep, i dont wake for the best part of 6 to 8 hours (if i allow myself a sleepin). So im not sure what my next step is, the meter is already installed and seems SP Ausnet wont be too worried about my health. Can we not get enough medical proof together so that maybe a class action can be made against the power companies? As much i like sleeping on my patio it does get damn cold some nights.
    cheers

  18. Lucy Telford says:

    I have signs on my front fence and on my meter box with a Perspex window so they can read my meter. I’m 33wk pregnant and was aware of a car in my drive way. I ask the man to leave who was starting to fit a “smart meter” toy house. When I told him I have signs and it’s private property he refused to leave and told me my signs meant nothing. I called the police. I told him to get off my private property again and he refused to leave again. What else can I do to stop this happening again if my signs and demand to leave my property mean nothing. 03 56291084. Lucy. Please help 🙂

    • Marina ritchie says:

      I do agree with u I feel the same and my mum too headaches ad dizziness please let’s do something thanks marina

    • Paul says:

      I would advise playing hard ball by immediately contacting a metal fabricator or handyman to weld-up a steel box to surround your existing meter with. There are many designs online to ensure that these are impenetrable.
      The main point is, the house is your property, including all fixtures. The meter box is their property. Vandalising the steel box that surrounds your old meter to fit their smart meter will not be done. They’d need to cut it open with an angle grinder and it’s a legal open and shut case. They’d be prosecuted for it.
      Just make sure it’s designed so that you have access and can open it if needed (to reset the surge switch when needed). And most importantly, make sure there is a slot in the box so that the power company can easily read the meter. Then they won’t hound you with legitimate complaints about meter readings. Jump online and find a design that makes sense for your meter box. In the meantime, padlock your existing meter box shut if you have one and paste a notice to prosecute (available on this site) anyone who tampers with it. 🙂

  19. Eve says:

    I have jsut noticed that quite a few people have written to ask for advice re the letters which are now being distributed by Sp Ausnet, wanting to install SMs. I haven’t seen one response which can give the rest of us some guidance as to the problem. I have written to Sp Ausnet directly and sent a medical report, with a letter attached to the meter box stating that the company has my medical report ON FILE. I was told I was not going to be approached again, yet today received another letter saying that if I don’t comply I will be charged extra for retaining the old meter. I know these are stand-over tactics, and I will not comply, as my health is more important than their money-making ventures.. Could we please all get some response about the legalities, which in the case of the Sp Ausnet letter is just a matter of semantics and wording.. However, I don’t have a fence and gate, and am worried about trespassing issues while I am not at home. Can we please have some advice on this site, as I can see that numerous worried customers are popping up after this new wave of terrorism.
    Thanking you in advance,.

  20. Karen Jennings says:

    I’m very concerned about my parents as they’ve received letters in the mail from United Energy informing them of the installation of smart meters around their area in Seaford Vic, which is scheduled from 22nd July 2014. I’ve given them your contact info but as they don’t have the internet connected or a computer at their home, they’re going to write to you as they’re interested in joining your political party. They don’t want a smart meter & I’ve shown them lots of info & videos on your website. I’ve printed them out a notice from your website to put on their meter box & they will padlock it as well. But is that enough? As I’ve heard they cut them off when installing the smart meters. They have old wiring which has already been assessed by united energy but they haven’t been honest in informing my parents about the costs involved with replacing the wiring. Please give me some advice or info for me to pass on to them before it’s too late.
    Kind Regards.

    Karen Jennings

  21. Linda Ballis says:

    Just letting you know I had a phone call from SPAusnet this morning who rang to make an appointment to install a Smart Meter. I politely stated that I didn’t want a meter and the lady very politely said OK that would be noted and my name taken off the list and I wouldn’t be contacted again. However, she needed to read me a disclaimer which basically said SP Ausnet reserves the right to charge the very small number of people that are refusing a Smart Meter extra to have their meters read manually. She couldn’t give me any more details. Seems what ever they charge it is a small price to pay. I will however, continue to keep my meter box locked.

  22. Leaty says:

    I received a letter yesterday(28/4) from SP AUS NET to say someone will be coming to install a new meter between 28 April – 3rd May.( Despite letters, phone calls & signs). I phoned the contact number and advised I did not want a new meter I was asked politely as to why and I said “Health reasons”. I was then read a statement saying that as of April 2015 I will be charged a fee. I asked what the fee was and the lady replied” they don’t know yet”. I was then asked to write a letter stating that no smart meter was to be installed and that this was confirmed and to put it in/on my meter box. This I have done. Wonder what will happen next?

  23. Anonymous says:

    I had no idea about the implications of smart meters (must have been living under a rock) until my chronically ill daughter had hers installed 2 days ago. She has a severe muscle disorder and is highly sensitive to Electro magnetic frequency. She can’t be close to blue tooth speakers, computers etc. Since the installation she has had horrendous migraines, has not slept at all, and had seizures. We had no idea that the smart meter could make her condition worse and we are positive that this is not a coincidence. I would never have consented to this obviously. I have contacted United Energy and they are concerned re her condition and sending out someone to “check” the SM. I feel that this is going to be a nightmare to get removed, but given her deteriorating condition I need to do whatever it takes to get rid of this device. Any advice on how to temporarily make the frequency less or where to go from here would be much appreciated.

  24. Nathan says:

    Sp aust is pushing hard to put in a meter at our house, saying that they are mandatory. I have ignored them for a while, letters, installers ( showed them our box with tresspass letter) now we are getting constant phone recorded messages. What is the latest legally?
    Is it manadory as they say .
    Who can help me.
    We do not want one.
    Can they cut our power off for not installing.
    Cheers Nathan

    • Leaty says:

      Mandatory is only a requirement NOT a law. Keep writing your letters etc. I believe they are not able to turn your power off unless you DON’T pay your bills. Keep contacting this website and keep reading it has some very useful information. Keep strong & don’t give in.

    • Paul says:

      Ni Nathan – the mandate is only FROM the government TO the power company to use their best endeavors to instal. They use the word ‘mandatory’ which has no legality – it’s effectively an instruction with no legal basis. You’re in the right both ethically and legally to refuse. There is much legal president for this. Stick to your guns when faced with subversive terminology intended to make you back down and feel powerless. The law is on your side – it just doesn’t feel like it. 😉

  25. John Wilson says:

    I do not know whether this information is helpful but included it here.
    Power giants illegally disconnecting hundreds of Victorians each year
    • by: Karen Collier
    • From: Herald Sun
    • March 27, 2014 10:00PM
    ELECTRICITY and gas retailers are illegally disconnecting hundreds of Victorians each year as customers struggle with soaring bills.
    Some have suffered up to two months without supply before winning compensation.
    Retailers are supposed to follow strict rules for cutting off customers over unpaid bills.
    These include first offering help to those in financial stress, giving enough warning, and being careful not to disconnect the wrong address.
    But, the Energy and Water Ombudsman Victoria says that in almost half of its investigations of disconnections, companies were revealed to have flouted regulations.
    The unfair treatment is exposed in its submission to the State Government, which has proposes doubling payments for wrongful disconnection to $500 a day.
    Disconnection complaints to the ombudsman exploded by 380 per cent in five years.
    Last financial year alone, 845 cases were found to deserve compensation. In 309, retailers agreed to pay without admitting rule breaches.
    “From 2008-09 to 2012-13, on average 48 per cent of actual energy disconnection investigations received were found to have a WDP (wrongful disconnection payment) applicable,” the submission says.
    “These results reveal that the retailer had breached the terms and conditions of the customer’s contract, following almost one in every two actual energy disconnections investigated.”
    Disputed findings can be referred to the Essential Services Commission for a final ruling.
    Consumer groups support proposed higher compensation for customers unfairly cut off.
    But Ombudsman Cynthia Gebert was unsure this would solve the problem. She said identifying and helping those in financial strife earlier was the priority.
    “Given there are a growing number of Victorians being disconnected, and that the number of wrongful disconnections is not decreasing, a focus is required on improving retailers’ processes,” Ms ¬Gebert said.
    Repeated concerns have been raised about disconnection as a debt-collection tool in place of payment plans and other assistance.
    Power companies pulled the plug on a total of 25,254 residential customers with unpaid bills last financial year.
    Gas firms disconnected 16,979 households.
    karen.collier@news.com.au

    I believe that these companies have to pay $250 per day for illegally disconnecting but I am trying to confirm this information. Perhaps someone else can assist.

  26. Anonymous says:

    Fyi, Take back your power full documentary is now on youtube at the link below

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