David Lamb’s (Letters, 27/3) and David Laird’s (31/3) smart meter problems are small beer. Since my smart meter was installed, my supplier has billed all my electricity at the peak rate despite most of it being used in off-peak hours (for water heating on a dedicated circuit). Previously, this was billed at off-peak rates. Incompetence or a scam? Presumably tens of thousands of others are also affected – many unknowingly.
Brewis Atkinson, Nunawading
Get with the times
I can add to David Lamb’s concerns about smart meters (Letters, 27/3). Since its installation nearly two years ago my smart meter has registered readings for off peak and peak usage, as well as calculating my solar exports to the grid.
However, it has not been smart enough to match Victorian summer time with the time shown on the meter clock. Real Victorian time has been one hour ahead of meter time, which creates problems for anyone trying to use power at off-peak times. Energy Australia customer relations staff, when they eventually understood my complaint, simply suggest that it ”balances out”. In other words, stop stirring the pot. ”Just another example of corporate con”, to quote David Lamb?
David Laird, Forest Hill
The great meter con
I have two smart meters at my home. One is for peak electricity supply and the other is for off-peak electricity. In the two years since they were installed, the only benefit I can see is that the electricity retailer saves money by not having to send someone to check my use.
I thought the purpose of smart meters was to enable energy providers to charge a high use rate at times of high energy demand and a lower rate at times when surplus energy was available. Silly me. Just another example of corporate con.
David Lamb, Kew East