Text of email sent to SP AUSNET re installation of smart meter on our property. What can be done?
I am writing to ask that the installation of a smart meter be deferred pending assurances and solid proof from all relevant bodies that the operation of the meter will not cause problems with my wife’s heart monitor.
I phoned your customer service department earlier this week and was referred to two companies conducting meter installation. One could not help as they do not install meters in this area, and the representative of the other company was cold, uncaring and rude. All I was requesting was deferral of installation until we are assured all is safe – and I was told repeatedly that installation would proceed regardless. I then chose to phone the DPI about my concerns and was not able to get definitive answers to my questions.
I was referred to EME Series No.8 Fact sheet from the ARPNSA and was told it would be of some assistance. This is, I believe, because of a belief that any EME emissions from a smart meter would roughly equate or be less than those from a mobile phone. Therein lies a problem as the implanted monitor worn by my wife can be affected by mobile phones, Bluetooth devices and the like. It is not a cardiac pacemaker or defibrillator, but rather a monitor to check that no irregular heart rhythms occur.
The proper operation of this monitor is vital to maintain my wife’s mental wellbeing as she suffers from a range of mental illnesses including depression, severe anxiety disorder, panic attacks and OCD. Any stress brought on by anxiety over potential issues surrounding the installation and operation of a smart meter can and will bring on severe anxiety which will result in hospitalisation. She has been hospitalised once already this year for an extended period because of severe anxiety and is taking medication to try and alleviate her stress and anxiety.
I am not prepared to allow my wife’s health to be further compromised. I am not prepared to allow access to my property to install a smart meter until my wife and I are both 100% certain that there is absolutely no chance of electromagnetic radiation from the smart meter interfering with the full and proper operation of her implanted monitor. I am not going to take any risks with her wellbeing – whether physical or mental.
I am happy to meet with a representative of your company and / or DPI to discuss this issue. I am not prepared to be forced into a smart meter installation that has any, even the remotest, chance of affecting my wife in any way.
I will take any action necessary to prevent having a smart meter installed at our property. I will take action if I do not receive a satisfactory and timely response to my concerns.”