Tag Archives: National Energy Retail Rules

You have a right to a non-communicating smart meter…

The Australian Energy Regulator (AER) clearly states in its Guidance to retailers that consumers have the right to a Type 4A non-communicating smart meter when deploying or replacing smart meters under the National Energy Retail Rules and National Electricity Rules. … Continue reading

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AusNet Services hits customers on manually read meters with quarterly fee

It appears that AusNet Services, which is one of the five Victorian power distributors, has lost its moral compass.  According to a letter which it mailed to customers, changes to its manual reading process will result in customers with a … Continue reading

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